Patient FAQs for
Neurology Care in Atlanta

If you are dealing with concussion symptoms, headaches or migraines, dizziness or balance problems, or other neurological concerns, this FAQ page helps you understand what Neuroscience Specialty Centers (NSC) focuses on and how your care typically works. NSC’s approach centers on personalized treatment plans designed to improve your quality of life.

You will find plain-English answers about scheduling, what to bring, and what to expect from evaluation and testing when needed. If you have sudden, severe, or rapidly worsening symptoms, seek emergency care right away. When you are ready, you can Book an Appointment or call 404.946.9327 and the team will help you schedule.

Book an Appointment

Getting started, scheduling, and what to bring

What does NSC treat and evaluate?

You can come to NSC for help with concussion concerns, headaches and migraines, dizziness and balance problems, general neurology issues, neurodiagnostic testing, and therapy options tied to neurological recovery. The goal is to understand what is driving your symptoms, then map out a clear next step, which may include testing and a personalized care plan. If you are unsure which specialty fits you best, start with scheduling help so you can be routed to the right visit type. To get started, book an appointment online or call the clinic.

How do you book an appointment at NSC?

You can book an appointment online through NSC’s booking options, or you can call the clinic and get help scheduling. If you prefer a human walkthrough, calling is often the simplest path, especially when you are not sure which specialty visit you need. If you already know what you are booking for, online scheduling may be the fastest option. Either way, the goal is the same, confirm your appointment, then complete your intake steps so your visit stays focused on answers. Book an appointment online or call the clinic to schedule.

What should you bring to your first appointment?

Bring a photo ID, your insurance card (if you are using insurance), a current medication list, and any prior test results or records you already have. If your symptoms relate to a specific event, such as a head injury, bring any relevant documents you have, like ER discharge paperwork, imaging reports, or therapy notes. It also helps to bring a short written timeline of symptoms, what makes them better or worse, and your top questions. Book an appointment online or call the clinic to get started.

What happens after you schedule, paperwork and reminders?

After you schedule, NSC says you will receive intake paperwork by email, then you will receive text reminders about 72 hours and 24 hours before your appointment. On the day of your visit, you check in and complete any remaining paperwork, then your clinical team can proceed with your evaluation and any testing that is appropriate for your symptoms. If something changes, do not guess what to do next, contact the clinic so your appointment stays on track. Book an appointment online or call the clinic for scheduling help.

Symptoms and when to seek urgent care

When should you seek emergency care instead of scheduling?

If you have sudden, severe, or rapidly worsening symptoms, treat that as urgent. Examples include new weakness, trouble speaking, severe confusion, fainting, chest pain, or the “worst headache of your life,” especially if it hits suddenly. This page is not a substitute for emergency evaluation. If you think you may be having a life-threatening event, call 911 or go to the nearest emergency department. For non-emergency concerns that still need answers, book an appointment online or call the clinic.

When should you consider a neurology evaluation for headaches, dizziness, or memory concerns?

Consider a neurology evaluation when symptoms keep interrupting your work, school, driving, sleep, or daily routines, or when they continue despite basic first steps. Many people schedule because they want a clearer explanation, not just symptom management. If you are dealing with recurring migraines, persistent dizziness, balance problems, memory changes, tremor, numbness, or concussion symptoms, a structured evaluation can help define what is happening and what to do next. Book an appointment online or call the clinic for help choosing the right visit.

Can NSC help if your symptoms have been going on for a while?

Yes, you can still schedule even if symptoms have been present for weeks, months, or longer. Many neurological issues are not “one day problems,” and patients often seek care after trying to push through or after symptoms evolve over time. A good visit starts with your story, your symptom pattern, and the impact on your life, then moves into a plan that may include testing or therapy options depending on what is found. Book an appointment online or call the clinic to get scheduled.

Concussion Care FAQs

What counts as a concussion, and what symptoms can it cause?

A concussion is a type of brain injury that can happen after a hit, fall, or other impact, even when you did not lose consciousness. Symptoms vary, but many people report headaches, dizziness, nausea, confusion, memory trouble, blurred vision, or fatigue. Your symptoms can also involve balance, sleep, mood, and concentration. You cannot self-diagnose this from a checklist, you need a clinician to connect the symptom pattern to your history and exam. If you have severe or sudden symptoms, seek emergency care. Book an appointment online or call the clinic.

What does a concussion evaluation at NSC usually include?

NSC describes starting with a detailed conversation and a clinical evaluation, then using diagnostic testing when needed to understand the drivers of your symptoms. Depending on your case, that can include testing related to cognition, balance, eye movements, and other neurological factors tied to concussion recovery. The goal is not to throw every test at you, it is to build a focused explanation and a plan you can follow. If you already have prior records, bring them so the team can integrate them. Book an appointment online or call the clinic.

What therapies might be part of concussion recovery at NSC?

NSC lists multiple therapy options that can be used as part of neurological recovery, depending on what your evaluation shows. That can include cognitive rehabilitation, vestibular rehabilitation, speech therapy, and other functional therapies, as well as medical therapies when appropriate. Your plan should match your symptom profile, not someone else’s timeline. Because every concussion case differs, your clinician will explain why a therapy is recommended and what the goal is for you. Book an appointment online or call the clinic to discuss next steps.

Can NSC help with persistent symptoms after a concussion?

Yes, NSC explicitly speaks to evaluating patients whose symptoms do not quickly resolve, sometimes called “persistent post-concussion symptoms.” The point of an evaluation is to identify which systems are still affected, such as balance, cognition, or headache patterns, then build a plan that targets those drivers. If you are feeling stuck, it is worth getting assessed so you are not guessing your next move. If you have sudden severe symptoms, seek emergency care first. Book an appointment online or call the clinic to schedule.

Related services: Concussion Care; Neurodiagnostics; Advanced Therapy

Headache & Migraine FAQs

What types of headaches does NSC evaluate, and when might it be migraine?

NSC’s Headache & Migraine specialty focuses on evaluating headache disorders, including migraines, using your symptom pattern and clinical history to narrow what is most likely. Many patients schedule because headaches come with light sensitivity, nausea, vomiting, blurry vision, or neck tension, or because headaches keep recurring and disrupting life. “Migraine” is not just a bad headache, it is a neurological condition with its own pattern, and your clinician can help clarify where you fit. If your headache is sudden and extreme, seek emergency care. Book an appointment online or call the clinic.

What tests might be used to evaluate headaches at NSC?

NSC states that diagnostic testing may be used to help evaluate headache causes and rule out other issues. Examples listed on the site include imaging (MRI or CT), EEG in some cases, and physical exams. Not everyone needs every test, and testing is typically chosen based on your symptoms, history, and exam findings. The practical goal is to reduce uncertainty and guide a plan you can act on. If you already have prior imaging or test reports, bring them. Book an appointment online or call the clinic.

What treatment options might be discussed at NSC, including advanced therapies?

NSC describes building a personalized treatment plan, and it lists multiple treatment categories across its site, including medical therapies and functional therapies. For headaches and migraine, the site references advanced therapy options such as CGRP inhibitors and Botox, as well as other treatment approaches depending on your diagnosis. Your clinician should walk you through risks, benefits, and expectations in plain language, so you can make an informed choice. This is not medical advice, it is an overview of what may be discussed. Book an appointment online or call the clinic.

Can NSC help if headaches happen with dizziness or neck tension?

Yes, NSC’s site recognizes that symptoms can overlap. Headaches can show up alongside dizziness, balance problems, neck tension, or visual strain, and that combination can change what testing makes sense. The value of a structured clinic visit is connecting your symptoms rather than treating each one as a separate mystery. If you have both headache and dizziness symptoms, mention both when you schedule so you are routed correctly and the right tests can be considered. Book an appointment online or call the clinic to schedule.

Related services: Headache & Migraine; Neurodiagnostics; Dizzy & Balance; Advanced Therapy

Dizzy & Balance FAQs

What is the difference between dizziness, vertigo, and balance problems?

“Dizziness” is a broad word, so you need to describe what you mean. Vertigo usually means you feel spinning or motion when you are not moving. Balance problems can feel like unsteadiness, drifting, or fear of falling. Lightheadedness can feel like you might faint. These differences matter because they point to different systems, including inner ear balance pathways and neurological causes. A good visit translates your description into a clearer clinical direction and decides whether testing is needed. If you faint, have severe symptoms, or have new neurological deficits, seek emergency care. Book an appointment online or call the clinic.

What tests does NSC use for dizziness and balance?

NSC lists a range of balance and inner-ear related tests within its Dizzy & Balance content. Examples include VNG, ABR, VEMP, electrocochleography, CTSIB, tympanometry, middle-ear acoustic reflex testing, and otoacoustic emissions. You do not need to memorize these tests. Your clinician’s job is to choose what fits your symptom pattern and explain, in plain English, what each test is trying to learn. Book an appointment online or call the clinic to discuss dizziness and balance concerns.

What should you expect during dizziness and balance testing?

In general, balance testing is designed to measure how your eyes, inner ear, and balance system respond during specific tasks. NSC describes using tests that track eye movements and evaluate balance-related function, which helps the team understand what may be driving your symptoms. Your staff will give you instructions for the day of testing and tell you what to do if you feel unwell during the visit. If you are nervous, say so upfront, that helps the team support you through the process. Book an appointment online or call the clinic to get scheduled.

What treatment or therapy options may follow dizziness testing?

NSC’s site connects dizziness and balance evaluation with next steps that can include individualized care planning and functional therapies. If testing suggests you would benefit from therapy, the clinic lists vestibular rehabilitation as one of its therapy options, along with other rehabilitation approaches when appropriate. The point is not to guess at exercises on your own, it is to match the plan to the findings and track progress over time. Your clinician will explain what is most relevant for you and why. Book an appointment online or call the clinic to discuss next steps.

Related services: Dizzy & Balance; Neurodiagnostics; Advanced Therapy; General Neurology

Neurodiagnostic testing FAQs

What are neurodiagnostic tests, and why might you need them?

Neurodiagnostic tests are designed to assess how your nervous system is functioning, including brain activity, nerve signals, and balance system pathways. NSC describes using these tests to better understand symptoms and support accurate assessment of brain and nerve function. You might be referred for testing when your history and exam suggest a test could clarify what is happening or guide treatment planning. Testing is not a verdict by itself, it is one piece of a bigger clinical picture. Book an appointment online or call the clinic to ask whether testing may apply to your symptoms.

What is an EEG, and what does it measure?

NSC describes an EEG as a non-invasive test that measures the brain’s electrical activity. On the site, EEG is framed as a tool that can help in diagnosing certain neurological conditions, and it may be part of a broader evaluation depending on your symptoms. If an EEG is recommended, your team should explain why it is being ordered, what it can and cannot show, and how results will be used in your plan. If you have urgent symptoms, seek emergency care. Otherwise, book an appointment online or call the clinic to discuss testing.

What is EMG/NCS, and what does it evaluate?

NSC lists electromyography (EMG) and nerve conduction studies (NCS) as tests that help identify nerve damage and muscle dysfunction. These tests are commonly considered when symptoms involve numbness, tingling, weakness, or suspected nerve compression. If EMG/NCS is recommended, you should expect your clinician to explain what question the test is trying to answer and how results connect to your next step, which may involve treatment planning or therapy options. Book an appointment online or call the clinic to discuss whether EMG/NCS fits your situation.

Related services: Neurodiagnostics; General Neurology; Dizzy & Balance; Concussion Care

Treatment planning and Advanced Therapy FAQs

What does “Advanced Therapy” mean at NSC?

On NSC’s site, “Advanced Therapy” is an umbrella for therapies that can improve function and quality of life in neurological conditions. The clinic describes both medical therapies (medications, injections, infusions) and functional therapies (physical therapy, speech therapy, cognitive rehabilitation, vestibular rehabilitation). The right path depends on what your evaluation and testing show. This is not a promise of results, it is a menu of possible approaches that your clinician may discuss, tailored to your needs. Book an appointment online or call the clinic to talk through options.

How does NSC build a plan after testing?

NSC describes a structured path: you schedule, complete intake steps, attend your visit, complete testing if needed, then the team interprets results and creates an individualized care plan. The plan should be practical, clear, and tied to your goals, for example reducing symptom burden, improving function, or building safer daily routines. If you feel overwhelmed, ask for the plan in a short checklist format so you know what to do first. Book an appointment online or call the clinic to get started.

Do you offer telehealth visits?

Yes. NSC states it offers telehealth options where you can meet with an NSC clinic provider by video call from home using your phone or computer. Telehealth can be useful for certain follow-ups, history-focused visits, or care planning conversations, but it is not a fit for every situation, especially when in-person testing is needed. The best next step is to ask the clinic whether your concern can begin with telehealth or should be in person. Book an appointment online or call the clinic and ask about telehealth options.

Related services: Advanced Therapy; Neurodiagnostics; Concussion Care; General Neurology

Insurance, paperwork, and medical records FAQs

Do you take insurance and Medicare?

NSC states it accepts many insurance plans, including Medicare, and it also describes accepting a wide range of insurance plans and Medicare. Because plan coverage and requirements vary, the safest way to confirm details is to provide your insurance information when scheduling so you can be guided on next steps. If you are unsure whether your plan is accepted, do not guess, call and verify before your visit so there are no surprises. Book an appointment online or call the clinic for insurance questions.

Do you need a referral to be seen at NSC?

No, you do not need a referral to be seen at NSC. Patients can request an appointment directly, whether they are seeking care for headaches, migraines, dizziness, balance issues, concussions, or other neurological concerns. However, some insurance plans may still have their own referral or authorization requirements, so it is a good idea to check with your insurance provider before your visit. You can book an appointment online or call NSC directly for help with scheduling.

How do you request medical records or share results?

To request medical records or share results with NSC, email medicalrecords@nscenters.com. You can use this email to ask for records to be sent to another clinician, request documentation for your own files, or confirm the correct process for sharing outside test results with the clinic. For time-sensitive requests, include your full name, date of birth, contact information, and a clear note about what records or results you need handled.

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Patient FAQs for Neurology Care in Atlanta